Robert Phillips

Robert Phillips

Toronto, Ontario, Canada
4K followers 500+ connections

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About

As a Senior Manager Finance Transformation at Accenture, I help senior finance leaders…

Experience

  • Accenture Graphic

    Accenture

    Toronto, Ontario, Canada

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    Toronto, Ontario, Canada

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    Toronto, Ontario, Canada

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    Ottawa, Canada Area

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    Ottawa, Canada Area

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    Sydney, Australia

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    Ottawa, Canada Area

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Education

  • University of Toronto - Rotman School of Management Graphic

    University of Toronto - Rotman School of Management

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    Activities and Societies: Rotman Scholar in Financial Accounting (twice); Deans List, First Class; Class Representative

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    Activities and Societies: Chairman, Brock Finance and Investment Group

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Licenses & Certifications

Publications

  • Finance Transformation Digital Summit

    International Quality and Productivity Center

    Significant transformation doesn’t always mean multi-year, large capital expense investment. Canadian Tire leveraged a quotient of robotics automation + data science + lean six sigma tools to create a powerful transformation team called the Pit Crew. These Process Improvement Teams (PIT crews) solve problems and tackle ongoing issues, freeing operational teams to identify other areas in need of attention. Leaving legacy baggage behind, the PIT teams focus on implementing tools and…

    Significant transformation doesn’t always mean multi-year, large capital expense investment. Canadian Tire leveraged a quotient of robotics automation + data science + lean six sigma tools to create a powerful transformation team called the Pit Crew. These Process Improvement Teams (PIT crews) solve problems and tackle ongoing issues, freeing operational teams to identify other areas in need of attention. Leaving legacy baggage behind, the PIT teams focus on implementing tools and troubleshooting process bottlenecks to optimize work and systematically contribute to transformation. And as a Centre of Excellence across Finance, they can be targeted on solving the most impactful problems, helping increase the capability of Finance overall.

    In this session we’ll examine how the PIT crew:
    • Combines talents of robotics, data science and process improvement experts
    • Adopts a user centric approach to help to break down silos
    • Delivers both near term results and big changes over time

    See publication

  • Podcast Interview: Rob Phillips, Canadian Tire

    Shared Services and Outsourcing Network Podcast

    Rob Phillips joins us and shares how venturing into the unknown is crucial to problem solving: "I think there's an overall bias that people have towards the unknown, right? They worry and they discount or they ... There's a risk factor of the unknown. So, the more that somebody can be involved in identifying what the problem is, they're coming to the table saying, "Hey, I know there's something here that needs to get fixed." Then we can work together with them to try, and propose solutions. "

    See publication

  • Podcast Interview: Rob Phillips, Canadian Blood Service

    Shared Services and Outsourcing Network Podcast

    Rob Phillips joins us from SSOW Canada where he shares what he’s doing in Shared Services for Canadian Blood Services. The focus is on improving the customer experience, improving efficiencies and standardizing processes to deliver services. The solution has been to have a continuous improvement function as part of shared service- a distinct group with an objective of truly improving process as opposed to simply sourcing new technologies. Rob and the team looked under every rock to ensure that…

    Rob Phillips joins us from SSOW Canada where he shares what he’s doing in Shared Services for Canadian Blood Services. The focus is on improving the customer experience, improving efficiencies and standardizing processes to deliver services. The solution has been to have a continuous improvement function as part of shared service- a distinct group with an objective of truly improving process as opposed to simply sourcing new technologies. Rob and the team looked under every rock to ensure that small details were refined into operational excellence. The bigger difference that their working towards is a cultural change in each employee feeling that they’re a part of the solution.

    See publication

  • Incremental Reform: The Impressive Impact of Interrelated Initiatives

    Canadian Government Executive

    Too often those implementing change in the public sector can get caught up in details of one specific initiative. Taking a thematic view to a series of initiatives is important to identify the relationships between and impact of each. This helps put initiatives into a strategic context, and can accelerate benefits by leveraging the successes and failures of previous similar projects.

    See publication

Honors & Awards

  • Accenture V360 Awards - Canada Runner-up

    Accenture

    The V360s Awards program provides an opportunity for Accenture to celebrate top innovators across the business and around the world. This program exemplified the culture of shared success - with Accenture clients, teams, ecosystem partners and communities.

Languages

  • French

    Limited working proficiency

  • English

    Native or bilingual proficiency

Organizations

  • Financial Management Institute of Canada

    Director of Strategic Planning and Performance Management

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  • Financial Management Institute of Canada

    Director of Social Media

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    Provided strategic advice and direction in a volunteer role on the board of directors regarding social media. Included; oversight of creation of a social media policy adopted by the board, creation of a social media strategy, execution of social media campaigns related to events and engaging membership. Also led re-development of the organization's website, integrating social media elements as well as a modernization of the design and support technologies

  • Financial Management Institute of Canada: Ontario Chapter

    President

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